FAQs | Frequently Asked Questions
Whether you're visiting our Westchester gallery, purchasing artwork online, starting a collection, or looking for art consulting services, we've answered some of the most common questions we receive from collectors, designers, and art enthusiasts. If you have a question that's not covered here, or you're ready to explore artwork for your home, office, or collection, please visit our Contact Us page. We'd be happy to help.
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Whether you're visiting our Westchester gallery, purchasing artwork online, starting a collection, or looking for art consulting services, we've answered some of the most common questions we receive from collectors, designers, and art enthusiasts. If you have a question that's not covered here, or you're ready to explore artwork for your home, office, or collection, please visit our Contact Us page. We'd be happy to help.
FAQ
Where is Madelyn Jordon Fine Art?
Madelyn Jordon Fine Art is a contemporary art gallery located in White Plains, New York, inside the ArtsWestchester building at 31 Mamaroneck Avenue. We welcome collectors, art enthusiasts, interior designers, and first-time buyers from throughout Westchester County, New York City, Connecticut, and beyond.
Can I visit the gallery in person?
Yes. Madelyn Jordon Fine Art is open during regular gallery hours, and we also welcome private appointments. If there is a particular artwork, artist, or exhibition you'd like to see, we encourage you to contact us to schedule a visit. You can also browse our Current Exhibitions online before your visit.
Do you offer home visits?
Yes. For clients in the local Westchester, Connecticut, or surrounding area, we can often arrange home visits to help evaluate artwork placement, scale, lighting, and overall fit within a space. This personalized service can be especially helpful when selecting artwork for a new home, redesign project, or growing collection.
Why work with an art gallery when buying artwork?
Working with an art gallery provides access to expert guidance, carefully curated artwork, and personalized service throughout the buying process. At Madelyn Jordon Fine Art, we've helped collectors, first-time buyers, interior designers, and businesses discover original artwork for more than 25 years.
Whether you're looking for a specific artist, selecting artwork for a home or office, or beginning a collection, we're here to help you explore options, answer questions, and find artwork you'll enjoy for years to come. Visitors can explore exhibitions in our White Plains gallery or browse and purchase artwork online from anywhere in the world.
Do you offer art consulting services in Westchester County?
Yes. We provide art consulting services throughout Westchester County and the surrounding region. We work with homeowners, businesses, collectors, and design professionals to help identify and acquire artwork that enhances residential and commercial spaces.
How do I know what size artwork is right for my space?
Choosing the right artwork involves more than finding a piece you love. Scale, wall dimensions, furniture placement, and viewing distance can all affect how artwork looks in a room.
To help make the decision easier, many artworks on our website include a View in Your Room feature, which allows you to preview artwork directly in your space using your mobile device. We also provide dimensions, additional images, personalized recommendations, and, for local clients, may be able to arrange in-home consultations.
How do I start an art collection?
The best art collections begin with pieces that you genuinely enjoy living with. We encourage new collectors to focus on artwork that speaks to them personally rather than following trends. Whether you're purchasing your first piece or building a larger collection, we can help you explore artists, styles, and price ranges that align with your interests and goals.Â
What types of artwork do you offer?
We specialize in contemporary and 20th-century art across a wide range of mediums, including original paintings, sculpture, photography, mixed-media works, prints, textiles, and works on paper. Our gallery represents emerging, mid-career, and established artists, offering artwork in a variety of styles, sizes, and price points.
In addition to our full collection of available works, our Collector Opportunities collection highlights select pieces that offer exceptional value, rarity, and collecting potential. These works represent unique opportunities to acquire significant artwork by established artists.
Browse our artists and available artwork online to explore works across a variety of mediums, styles, and price points.
Can I purchase artwork online?
Yes. You can browse and purchase artwork directly through our website from anywhere in the world. If you'd like additional information before making a decision, we're happy to provide more images, discuss framing options, or answer questions about specific works.
Many works can also be previewed in your space using our View in Your Room feature.
Does artwork come framed?
Framing varies by artwork. Some pieces are offered framed and ready to hang, while others may be available unframed or with custom framing options.
If framing is not included, we are happy to discuss recommendations and available framing solutions. Please contact us for details on a specific artwork.
What is the difference between an original artwork and a print?
An original artwork is a one-of-a-kind piece created directly by the artist. A print is a reproduction or edition created from an original work. Both can be valuable additions to a collection, and each offers different opportunities for collectors depending on their interests and budget.
Can you help me choose artwork for my home or office?
Absolutely. We offer personalized art consulting to help clients find artwork that complements their space, style, and budget. Whether you're looking for a single statement piece, furnishing a new home, or selecting artwork for a corporate environment, we can guide you through the process and recommend works that fit your goals.
Do you offer art appraisals?
Yes. We offer professional art appraisal services for a variety of purposes, including insurance coverage, estate planning, charitable donations, and collection management. Please contact us to discuss your specific needs.
Can you help me sell artwork from my collection?
Yes. We assist collectors interested in selling artwork through consignment and other secondary market opportunities. If you are considering selling a work, please contact us with details and images so we can evaluate whether it may be a fit for our program.
Do you work with interior designers and design professionals?
Yes. We frequently partner with interior designers, architects, developers, and design professionals on residential and commercial projects. We frequently partner with interior designers, architects, developers, and design professionals on residential and commercial projects through our Trade Program. We can help source artwork, provide curated recommendations, and coordinate logistics from selection through installation.
Do you work with first-time art buyers?
Yes. Many of our clients are purchasing original artwork for the first time. We are happy to answer questions, explain different mediums, discuss pricing, and help make the art-buying process approachable and enjoyable.
Shipping FAQs
Is shipping included in the price of the artwork?
Shipping arrangements vary depending on the artwork's size, destination, and installation requirements. We are happy to provide shipping estimates and coordinate delivery to ensure your artwork arrives safely and securely.
Do you ship artwork internationally?
Yes. We work with collectors throughout the United States and internationally. We coordinate professional packing, shipping, and delivery to help ensure artwork arrives safely and securely, whether it's traveling across the country or across the globe.
Shipping time & costs
We will provide customized shipping quotes using your shipping address. Unlike most products, the cost of shipping artwork and delivery lead time vary significantly depending on the distance it is being shipped, the specifics of the artwork itself and the level of shipping service offered.
To provide the best possible experience for you, we usually ship orders within 5 business days of your order confirmation via common carriers like FedEx at the most economical cost available. We can also provide a bespoke art service. This service may not be able to pack and deliver your artwork within 5 business days. We advise customers to anticipate longer lead times if they select art shipping.
Shipping Options
We enable you to select the type of shipping you’d like on a per-artwork basis because the cost of shipping art varies depending on the characteristics of each specific artwork and on the distance it must travel.
We offer three levels of shipping at the best rates possible for fine art:
- FedEx Ground [with adult signature requested]
- FedEx Priority [with recipient's signature requested]
- Bespoke Art Shipping
- In-person pick up is available
While we try to provide all three options for all works, in some cases, FedEx services may be unavailable, due to the weight or size of the artwork or your delivery location.
Crating
Artworks that are too large to ship by FedEx and/or artworks being shipped internationally may need to be packed in an art crate. The cost of the art crate will be included in the total cost of shipping, which will be quoted to you.
